Riyadh – Mubasher: Etihad Etisalat Company (Mobily) and Nokia have renewed their managed services partnership by inking a three-year agreement under which Nokia will manage and maintain the radio and transport network in Riyadh and other regions.

Under the comprehensive managed services partnership, Nokia, which has been a managed services partner to Mobily for the past ten years, will support a range of operating capabilities to enable Mobily to offer a superior user experience, according to a press release on Wednesday.

Furthermore, Mobily will be leveraging Nokia’s Global Delivery Centers (GDC) which will bring uniquely-skilled staff, tools, and world-class operational capabilities throughout the managed services scope. Nokia’s service delivery excellence will allow Mobily to focus on expansion and introduce new services to the Saudi market.

“Operational transformation is needed to manage a mix of technologies. Nokia’s global experience in network operations and best practices helps us to be the forerunner in this transformation. Partnership with Nokia marks a new chapter in our collaboration and complements our business objectives,” said CTO at Mobily, Alaa Malki.

Head of the customer team at Nokia, Tareq Khalaf, commented, “This deal showcases our continued commitment to support Mobily’s network at superior quality levels […] Together with Mobily, we’ll be able to connect with a broader ecosystem and deliver the highest degree of efficiency.”