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DP World utilises Emirates NBD's digital solution to fully convert transactions

DP World utilises Emirates NBD's digital solution to fully convert transactions
This initiative was launched in collaboration with Emirates NBD
Emirates NBD
EMIRATESNBD
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Dubai - Mubasher: DP World has achieved 100% conversion of its customer transactions to the online collection through the Smart Transactions platform in 2020.

This initiative was launched in collaboration with Emirates NBD Corporate & Institutional Banking, according to a press release on Wednesday.

DP World has benefitted from Emirates NBD’s advanced digital infrastructure and expertise to reach a digital collections solution to provide a digital alternative to its customers for paying fees.

Hence, the digital collections solution has enabled the customers of the logistics company to make payments without visiting service counters while receiving updates in real-time.

DP World's customers have mainly used the Paperless Advance Deposit Account and Prepaid Account Top Up solutions to achieve their transactions.

The Chief Financial Officer at DP World, Asim Abdul Wahid Al Abbasi, said: "The Smart Transactions initiative was aimed at discontinuing deposit requests at our service counter, actively encouraging all customers to use the Emirates NBD CDM facilities for top-up requirements."

Meanwhile, the Senior Executive Vice President and Group Head, Corporate & Institutional Banking of Emirates NBD, Ahmed Al Qassim, commented: "Our agreement builds on Emirates NBD’s commitment to collaborate with large businesses to further the smart nation vision of the UAE."