ADIB
Abu Dhabi – Mubasher: Abu Dhabi Islamic Bank (ADIB) on Sunday announced that it has expanded its network of ADIB Express branches through opening two new locations in the UAE.
The two technology-enhanced branches are located at the Emaar Business Park in Dubai and Al Wahda Mall in Abu Dhabi, according to the lender’s statement.
Express branches provide customers with access to a wide range of self-service digital functions, while benefiting from the digitally enabled, personalised service on-site or even via video chat, Abu Dhabi’s largest sharia-compliant bank added.
“There has been a clear change in the relationship UAE customers have with their banks, and we are investing heavily in our technology infrastructure to capture a distinct preference for digital banking,” Philip King, global head of retail banking at ADIB, commented.
Digitally-enabled branches help relationship managers focus on providing customers with more meaningful banking experience.
“We have a strong track record in developing and integrating best-in-class technologies which can simplify customers’ lives and make their banking experience as seamless and secure as possible,” King added.
He noted that Express branches have enabled the UAE’s leading financial institution to attract up to 60,000 customers in the full-year 2018.
The bank plans to increase the number of ADIB Express branches across the GCC nation in 2019.
It is worth mentioning that ADIB has five ADIB Express branches in operation across the UAE.
By 12:34 pm UAE time, ADIB’s stock rose 0.48% at AED 4.24.