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Finance House receives Excellent rating

Finance House receives Excellent rating
“We have exerted our efforts to the maximum"
Finance House
FH
11.52% 2.13 0.22

Abu Dhabi – Mubasher: Finance House Securities (FHS) has received an Excellent rating from the Dubai Financial Markets (DFM) for the second quarter in the year 2018, according to a company statement.

The DFM’s Dubai Service Excellence Scheme (DSES) rating measures a variety of service quality aspects including online presence, services at branches or outlets, call centre support, and customer service representatives.

“We have exerted our efforts to the maximum in order to ensure that our customer service at our branches and by our employees meet the standards of the DSES,” general manager of FHS Ayman Al Khatib commented.

Finance House donesn't “not only seeks to surpass market expectations, but attempts to lay down the groundwork for enhanced, more secured, and optimised brokerage services,” Al Khatib said.

Early August, Finance House reported a 37% year-on-year decline in its net profit for the first half of 2018.