Raya Customer Experience (RACC)

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News

14 December 2025 05:59 PM RAYA CX’s stock highlights purchasing power

Cairo - Mubasher: The stock of Raya Customer Experience (RAYA CX) experienced a sharp decline after breaking through the 9.20 EGP support level. The price then rebounded from the 8.20 EGP level, establishing a significant support point Indicators …

Trading Activities

31 August 2025 02:45 PM Raya Holding to raise stake in Raya CX to 90%

Cairo- Mubasher: Raya Holding for Financial Investments submitted a draft mandatory tender offer (MTO) to increase its equity ownership in Raya Customer Experience (RAYA CX) to 90% from 60.80%. The Financial Regulatory Authority (FRA) is reviewing …

Mergers and Acquisitions

18 August 2025 07:21 AM RAYA CX registers 41% lower consolidated net profits in H1-25

Cairo - Mubasher: Raya Customer Experience (RAYA CX) posted EGP 145.12 million in net profits after tax in the first half (H1) of 2025, lower by 40.90% from EGP 245.35 million in H1-24. Basic and diluted earnings per share (EPS) reached EGP 0.58 …

Financial Results

23 September 2024 02:01 PM Egypt’s RAYA CX expands global expansion via subsidiary in UK

Cairo – Mubasher: Raya Customer Experience (RAYA CX) announced the board’s approval to establish a company in the UK on 22 September 2024. The new entity will be fully owned by RAYA CX,  according to a bourse disclosure. Medhat Mohamed Ibrahim …

Companies Investments

8 May 2024 03:27 PM RAYA CX acquires 15% of Gulf Customer Experience Bahrain

Cairo – Mubasher: The board of Raya Customer Experience (RAYA CX) has acquired 59,170 shares in Gulf Customer Experience Bahrain, representing 14.97% of the company’s capital. The acquired stake was bought from an American investor, according to a …

Companies Investments

21 April 2024 00:46 PM RAYA CX names El-Khishen as new CEO

Cairo – Mubasher: Raya Customer Experience (RAYA CX) has appointed Alaa El-Khishen as its new CEO, according to a recent press statement. El Khishen has more than 30 years of experience in the telecommunications, outsourcing, and technology …

Management Decisions

29 May 2023 11:07 AM Raya Contact Center posts jump in Q1-23 net profits

Cairo – Mubasher: The consolidated net profits after tax of Raya Contact Center hit EGP 45 million during the first quarter (Q1) of 2023, a year-on-year (YoY) leap from EGP 6.61 million, including non-controlling equity. The revenues stood at EGP …

Financial Results

13 March 2023 02:59 PM Raya Contact Center's 2022 consolidated profits exceed EGP 42m

Cairo – Mubasher: Raya Contact Center recorded consolidated net profits after tax of EGP 42.22 million in 2022, higher than EGP 21.86 million in 2021, including minority interest. The firm generated revenues worth EGP 1.21 billion last year, …

Financial Results

4 December 2022 11:24 AM Raya Contact Center hikes limit of loan granted to Bahrain-based unit

Cairo - Mubasher: The board of Raya Contact Center approved unanimously increasing the limit of the $500,000 loan granted to Gulf Customer Experience, a  Bahrain-based subsidiary, by an amount not exceeding $3.50 million. The loan’s maturity …

Banking and Finance

13 November 2022 10:51 AM Raya Contact Center's profits slide 61% in 9M-22

Cairo - Mubasher: The consolidated net earnings of Raya Contact Center shrank by 61% during the first nine months (9M) of 2022 to EGP 7.80 million, compared to EGP 20.03 million in the year-ago period. Earnings per share (EPS) reached EGP 0.04 in …

Financial Results

2 October 2022 11:31 AM Raya Contact Center’s board approves EGP 6.66m capital cut

Cairo - Mubasher: Raya Contact Center’s board of directors approved reducing the company’s capital by EGP 6.66 million by cancelling 13.33 million treasury stocks. During the period from 18 March 2020 to 27 April 2022, the company purchased 18.04 …

Corporate Actions

6 June 2022 00:23 PM Raya Contact Center to launch new limited liability company in Dubai

Cairo - Mubasher: The board of Raya Contact Center has approved the establishment of a new limited liability company in Dubai under the name of Raya Gulf Customers Experience or any other relevant names. Raya will hold a 100% stake in the new …

Companies Investments

15 May 2022 00:48 PM Raya Contact Center's profits up in Q1-22

Cairo – Mubasher: The consolidated net profits of Raya Contact Center increased to EGP 6.61 million in the first quarter (Q1) of 2022, compared to EGP 2.04 million in the year-ago period. The company generated revenues of EGP 252.17 million in the …

Financial Results

10 March 2022 11:42 AM Raya Contact Center's profits retreat 54% in 2021

Cairo – Mubasher: The consolidated net profits of Raya Contact Center decreased by 53.7% to EGP 23.74 million in 2021, compared to EGP 36.48 million in 2020. The company's revenues rose by 7% to EGP 789.23 million in 2021 from EGP 733.80 million …

Financial Results

15 November 2021 03:24 PM Raya Contact Center's profit down 30% in nine months

Cairo – Mubasher: Raya Contact Center posted consolidated net profits of EGP 20 million in the first nine months of 2021, down by 30% year-on-year (YoY) from EGP 28.63 million, including minority shareholders' rights.  The revenues declined to …

Financial Results

7 November 2021 01:06 PM Raya Contact Center mulls expansion in American continent

Cairo – Mubasher: Raya Contact Center is currently studying expansion in the American continent through acquisition as part of its near-future strategy.  In response to news reports about completing an agreement to acquire a US firm in 2022, the …

Mergers and Acquisitions

13 October 2021 11:22 AM Raya Contact Center's board approves capital cut

Cairo – Mubasher: The board of directors of Raya Contact Center decided to reduce its capital by EGP 2.84 million by cancelling 5.68 million treasury shares.  Over the period from 18 March 2020 to 7 September 2020, the company purchased 10.4 …

Corporate Actions

29 August 2021 01:12 PM Raya Contact Center to proceed with acquisition of Gulf Customer Experience

Cairo – Mubasher: The board of directors of Raya Contact Center approved a decision to proceed with the acquisition of 85% of Bahrain's Gulf Customer Experience, amounting to 335,829 shares.  The Bahrain-based firm operating in the business …

Corporate Actions

10 August 2021 11:36 AM Raya Contact Center's profit more than halves in H1-21

Cairo - Mubasher: Raya Contact Center logged consolidated net profits of EGP 9.75 million in the first half (H1) of 2021, a drop of 52% year-on-year (YoY) from EGP 20.6 million, including minority shareholders' rights.  The revenues retreated to …

Financial Results

27 July 2021 11:44 AM Raya Contact Center to set up new subsidiary in US

Cairo - Mubasher: The board of directors of Raya Contact Center approved the establishment of a wholly-owned subsidiary, which will be based in the US.  The board authorised the Chairman and Managing Director to determine the company's capital and …

Corporate Actions

13 July 2021 00:53 PM Raya launches corporate accelerator to support customer experience startups

Cairo - Mubasher: Raya Customer Experience (RCX), a subsidiary of Raya Holding for Financial Investments, has launched its first corporate accelerator, Raya FutureTECH, powered by the US-based venture builder, Openner. "Raya FutureTECH will power …

Companies Investments

11 July 2021 03:36 PM Raya Contact Center to acquire 85% of Gulf Customer Experience

Cairo - Mubasher: The board of directors of Raya Contact Center approved the acquisition of 85% of Bahrain's Gulf Customer Experience, amounting to 335,829 shares. The share purchase agreement and all other contracts related to the transaction …

Mergers and Acquisitions

1 June 2021 02:02 PM Raya Contact Center gets FRA's approval for capital cut

Cairo – Mubasher: The Egyptian Financial Regulatory Authority (FRA) approved the publication of the disclosure form submitted by Raya Contact Center to proceed with its capital cut procedures. The disclosure form includes the board’s decision to …

Corporate Actions

19 May 2021 00:17 PM Gulf-based firm accepts Raya Contact Center's acquisition offer

Cairo – Mubasher: A Gulf-based firm operating in the business process outsourcing sector has accepted Raya Contact Center's binding offer for the acquisition of 100% of the issued capital of the company. The transaction, which amounts to $14.2 …

Mergers and Acquisitions

10 May 2021 00:00 PM Raya Contact Center's profit sinks 80% in Q1-21

Cairo – Mubasher: The consolidated net profits of Raya Contact Center plunged by 80% year-on-year (YoY) to EGP 2.04 million in the first quarter (Q1) of 2021, compared to EGP 10.3 million, including minority shareholders’ rights. The revenues …

Financial Results